Refund Policy

RETURNS

*Refund is applicable only when the product is defective.

*From The Time of Signing Up (after Submitting the Agreement) Maximum 48hrs to 72 working hrs. , If Service Not Delivered For Configuring for Your Bot ,You can request for Refund.

*Refund is not applicable For the Loss, But Compensation or Required Action will be taken to recover your Loss.

*As Becoming Our Client by accepting the Terms and Conditions above , You certify that you are well aware and you Cease To File For Refund After Purchase.

*If the product to be defected and Not Functioning Maximum Up to 15 days Refund is Applicable. or otherwise there is No Refund issued in this case.

JOURNAL & EXPERT HISTORY
Comprehensive Account History

If you would like to transfer your purchase or to submit a refund request, Please provide us the Client ID Number, Authorized User Name, date of purchase, a complete account trading history, journal and expert history exporting from your MT4 platform in PDF OR HTML extension for the particular account through email. The email should be sent to info@ntstradingrobot.com from the same email Address what was provided in the Expert coding form.

Please allow up to 72 hrs to our team to review your details and process your refund or transfer of license request depending on the nature of inquiry. Our support team will contact you to confirm that your refund/transfer has been processed or to ask for any additional information if needed.

All refunds will be issued through the same mode of payment in which they are made at the time of purchase. Please allow 7-14 working days for processing your request and for the refund to be credited to your account.


If you have any further questions or concerns, we are happy to assist you through our support desk.